Rising optimism: The next stage for financial services Download latest issue

As markets continue to recover from the financial crisis companies are refocusing on the customer and their specific requirements. To rebuild consumer trust in the financial sector and capitalize on arising opportunities, it is imperative that customer centricity is at the core of new and developing strategies.
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Following the many challenges the financial services industry has faced over recent years, there appears to be a decidedly more optimistic feel emerging. Much change in the industry means that financial institutions should now be considering how their fundamental strategic priorities should be pursued in the new, post-crisis environment.
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As the financial services industry moves into recovery, it is still facing many challenges and opportunities resulting from the economic crisis. Clarity on what the true picture will be is important to understanding how the industry will move forward. This edition of frontiers in finance discusses key issues including the implications of government intervention in the industry, a focus on reputational risk management, implications for capital and risk management in insurance, likely developments in carbon trading and the changing role of internal audit.
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There is no doubt that the experience of the last two years will cast a shadow on financial services as it endeavors to return to level flight. The challenges now being faced are familiar to many, and highlight the need to focus on the core strategic business. This issue explores the challenge for businesses to return to a new 'business-as-usual', to develop a competitive business model, manage risk, build a winning brand and compete profitably and cost-effectively in the changing landscape.
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While opinions are divided over where we are on the journey to economic recovery, few, would argue that the road to recovery ultimately be a long one. In this issue of frontiers in finance titled 'The long road ahead' we look into programs that have already been put in place to try to jump start the recovery, the almost inevitable regulatory reform that will follow, as well as some helpful advice for companies on some issues they need to think about how to emerge stronger as business recovers.

This edition of frontiers in finance delves into the challenges being faced in the current global turmoil and offers insights into what companies can do to steer their firms effectively through the crisis. It examines the competing priorities of CEO's agendas, the effects of risk and capital management in insurance, and how businesses can prepare to help them survive the current challenges.
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This edition of frontiers in finance focuses on looking to the future in financial services, particularly on challenges facing the insurance industry such as changing lifecycles and selling financial services to generation Y. It also looks at the benefits of a customer-centric approach for fund managers and IFRS implementation in providing transparency.
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This edition of frontiers in finance focuses on people issues in financial services. We invite readers to explore the skills gap in the investment management industry, the risk-taking culture of the bonus, talent management strategies used in football, and in conversation with the Head of Barclaycard we hear his views on the importance of building the right team.
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This edition of frontiers in finance has two focal points: the post-credit crunch era and trends in investment management. We invite readers to delve into the debate on Regulation after the first credit crunch and whether financial regulators have overreacted in the aftermath of the crisis.
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In this edition of frontiers in finance, KPMG partners give their views on topics such as innovation, the credit crunch, fraud prevention, customer centricity and capital management. It also contains an insider perspective given by Terri Dial, Group Executive Director at Lloyds, on the differences in the U.K. and U.S. retail banking sector.
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